Privacy Policy

Effective September 2026

European Passport Advisory is a private advisory practice. We treat every inquiry as confidential and handle personal information with the same care we would expect for ourselves. This policy explains what we collect, why we collect it, and the limited circumstances in which it may be shared.

1. Information We Collect

We collect only the information you choose to share with us. This typically includes:

• Your name and contact details, such as your WhatsApp number or email address.
• The details of your inquiry, including your objectives and family situation.
• Documents or information you voluntarily provide during an eligibility review.

Our website does not use cookies, advertising trackers, or analytics tools. We do not collect browsing data from visitors.

2. How We Use Your Information

Information is used solely for the purpose of responding to your inquiry and, if appropriate, assessing whether we can assist you. This includes reviewing your profile, preparing a private briefing, and administering any engagement you decide to enter into.

3. Email Communications and Marketing

Where we have your consent, or another lawful basis, we may use your email address to send you information about European Passport Advisory, including newsletters, updates, and offers relating to European citizenship and mobility opportunities. You may withdraw consent and unsubscribe at any time using the unsubscribe link included in every marketing email, or by contacting us directly.

Marketing emails are sent through Plunk, our email platform provider, which acts as a data processor. Plunk is hosted in the European Union and operates in accordance with the GDPR. Plunk receives only the information required to deliver and manage email on our behalf: your email address, name, and subscription status. Your email address is never sold, and it is not shared with other marketing parties.

When an email cannot be delivered (bounce) or is reported as spam, Plunk records the relevant delivery status on your contact record so that we stop contacting inactive addresses and maintain the health of our list. You may also request to be removed from our list at any time.

4. Confidentiality

All inquiries are handled privately. We do not disclose client identities, and we do not publish client outcomes or success stories without your written consent. All communications are treated as strictly confidential.

5. Sharing With Third Parties

We do not sell, rent, or trade personal information. Information is shared only where necessary to deliver our services, for example with licensed local counsel or the relevant government authority, and only to the extent required for a lawful pathway. We ask our partners to maintain the same standard of confidentiality.

6. Retention and Security

We retain information only as long as needed for the purpose it was collected, or as required by law. Reasonable technical and organisational measures are in place to protect personal information from loss, misuse, or unauthorised access.

7. Your Rights

You may request access to the personal information we hold about you, ask for corrections, or request deletion. You may also withdraw consent at any time. To exercise any of these rights, contact us through the channel below.

8. Contact

For any question about this policy, or to make a privacy request, please reach us privately via WhatsApp.